We are passionate about our people, our business and our brands
- We show pride in our brands and heritage
- We promote a positive, energising, optimistic and fun environment
- We make people feel valued and appreciated
We show respect
- We value every individual for their diverse backgrounds and approaches
- We treat everybody as we like to be treated
- We speak positively about team members when apart
We are accountable
- We accept personal accountability for our own actions and results
- We find solutions and achieve results. We don't make excuses and place blame.
- We keep promises
We can do
- We have a “can do” attitude and put a premium on execution
- We work as a team to get the job done
- We love success and we celebrate results when we achieve them
We treat customers as our friends
- We love sharing our knowledge with Customers
- Customers are the purpose of our work
- We relish the opportunity to serve Customers
We act with integrity
- We demonstrate a commitment to honesty, integrity and ethics
- We believe integrity is the foundation that guides all our actions
- We honour our commitments
We communicate candidly
- We believe candour builds trust and is good for business
- We solicit and provide honest yet respectful feedback without regard to position
- We make the tough calls
We embrace change and constantly reinvent ourselves
- We do everything today, better than yesterday. We do everything tomorrow, better than today
- Innovation is key to our success
- We encourage creative thinking
We have a hunger to learn
- We display an openness and curiosity to learn from anyone
- We are committed to continuous improvement
- We seek new ideas and ways to serve our Customers better
We do more with what we have... faster
- We achieve more with the resources available to us
- We prioritise our time and money to extract the most value from it
- We embrace productivity and efficiency